Presenter: Kristyn Carmichael Esq. CDFA

Description: Have you ever written an email that you regretted? Responded too harshly or defensively? This is all too common in the workplace, and in life generally. But how can we avoid this conflict in writing? How can we be strategic in our writing to mitigate conflict and move our goals forward? This training will teach you the techniques you need to master emails and other written communication from conflict resolution experts. After this training, you will feel confident to hit send on any email and know you are putting your best foot forward.

Learning Objectives:

1. Explore why email and other written communication can often lead to more conflict than in-person communication
2. Learn to channel your values in each email
3. Review the requirements every email should follow to lower conflict/communicate effectively
4. Learn hands-on skills for strategic and successful online communication

This program offers 1 NBCC hour.

Arizona Counseling Association has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 2003. Programs that do not qualify for NBCC credit are clearly identified. Arizona Counseling Association is solely responsible for all aspects of the programs.

Refresh, Recharge, and Reconnect with your fellow counselors at the first Arizona Mental Health Professionals Retreat. This first of its kind retreat focuses on the wellness of YOU - the counselor - and not just how you can help others. Join us for an all-inclusive weekend of mindfulness, self-care, relaxation, and low-tech educational sessions that will benefit both you and your clients. Earn valuable CEs all while truly relaxing and unwinding - it's the best of both worlds!

You're a helper. It's not just what you do, it's who you are. You spend all day every day supporting and encouraging the self-care journey of others. It's time to take your own advice. You're worth this retreat. And your clients are worth investing in the better "you" that will return.